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Academic PIEs:
      Detailed Description
 
Institutional Effectiveness
 

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  Thursday March 28, 2024     
 

Non-Academic Process/Profiles of Institutional Effectiveness: PIEs

PIE Goal: to advance a decision-making process for administrative units that is integrated across campus, compatible with unit and university strategic planning, and responsive to requirements of external accrediting associations.

PIE Process:  Within the organizational structure, individual units use the PIE framework to:

  1. document goals for accomplishing their missions;
  2. describe what they do to accomplish their goals;
  3. assess what works well and what can be improved to effectively and efficiently accomplish their goals; and
  4. use assessment results
    1. within the unit to inform decisions about goals and office activities and
    2. within the broader organizational structure to support resource allocation decisions, synergies, and strategic planning.

PIE Structure: Each unit PIE includes six components described in the table below.

NON-ACADEMIC UNIT PIEs:  Recorded Components

Component

Description

Mission/purpose

How the unit links to the institutional mission or general operations of William & Mary

Goals/objectives

Outcomes that the unit needs to accomplish in order to achieve its mission/purpose (with expected outcomes stated in measurable terms)

Activities to accomplish goals

What the unit does to meet its goals/objectives

Assessment process

Ongoing and systematic methods to collect evidence that demonstrate the extent to which goals/objectives are being met

Use of assessment results

Descriptions of how specific information from the assessment process is used to enhance and improve unit activities and goals/objectives

Administrator feedback

Administrative review that ties individual unit PIEs to broader decision making relative to budgeting, resource allocation, synergies, and strategic planning

Units that submit PIEs:  Senior administrators determine within their organizational structure the organizational levels at which assessment is useful and efficient for their units.

SACSCOC requires attention to each of the following areas:

  1. Educational Programs (addressed in a parallel process for academic units that includes a PIE for each major and each level, Academic PIEs)
  2. Administrative Support Services (normally includes finance, administrative facilities, administrative services, development/advancement, the president’s office, etc.)
  3. Academic and Student Support Services (normally include such activities as living/learning resources, tutoring, financial aid, residence life, student activities, dean of students’ office, etc.)
  4. Research (normally includes (1) research units, research centers, institutes, etc.; (2) sponsored research programs, usually with defined areas of research (e.g., energy, environment, innovative technologies, etc.); and (3) degree programs and courses where research is an expected outcome)
  5. Community/Public Service (normally includes (1) centers and institutes that focus on community needs and (2) units and formal programs that deliver the outreach mission)

 



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